I was a front Desk officer in agency21.My job was to welcoming guest and appoint their meetings,attending the phone calls of the public and solved their queries and also performing the clerical activities of the office.

I was a Front desk officer in Agency21.My job was to welcoming the guest and arranging thier appointments and also official meetings,Attending the phone calls of the public and solved their queries and also performing clerical activities of the office. AlsoTo undertake routine administration tasks. To operate computerised records/information/communication systems and carry out other IT based tasks. To sort and distribute mail as directed.My work was toHelp screen incoming callsManage the post and emailGreet visitorsBook cabs and couriers and travel requirementsLook after the filingPhotocopying and bindingUpdating of contact listsScheduling meeting roomsProviding refreshmentsManaging SchedulesCoordinate MeetingsPreparing Presentation and AgendasComputer literate (Ms Word,Ms Excel,Ms Office,Powerpoint)Typing speed 50 w.p.

As a guest relation officer, my main job was to ensure that guests have a great experience. I will  greet and assist guests, handle their inquiries and complaints, and provide excellent customer service. I have good communication and interpersonal skills to interact with different people. i was friendly, patient, and detail-oriented.I was a multitasker and have knowledge of the hotel or hospitality industry.